Privacy Policy

This privacy notice is subject to ongoing review and change.

If you have any questions about this privacy notice, including if you wish to exercise any of your rights, please contact info@cognitionenergy.uk

Or write to: Cognition Energy Ltd, Unit 10 Grove Farm, Milton Hill, Abingdon, Oxon, OX14 4DP

We are committed to preserving your privacy.

Definition and Interpretation

In this Policy the following terms shall have the following meanings:

Cookie means a small text file placed on your computer or device by our site when you visit our site. Details of the Cookies used by our site are set out below.
Cookie Law means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Background

Cognition Energy Ltd will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out below.

What Are Your Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
The right to access the personal data we hold about you.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details listed above.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first.

What Personal Data Do We Collect and How We Use It?

Under the Data Protection Legislation, we must always have a lawful basis for using your personal data.

We only collect information required to run the business efficiently. We will collect your personal data if you contact us to do business with us, e.g. to contact you to discuss development of batteries or cell testing.

Depending upon your use of our site we may collect and hold further data via Cookies (see below for further information). When collecting Technical information via cookies this data shall be used for website analysis and optimisation purposes.

We will only use your personal data for the purposes for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purposes and need to use your personal data for that purpose. If we do use your personal data in this way and you wish for us to explain how the new purpose is compatible with the original, please contact us.

How Long Will We Keep Your Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

How and Where Do You Store or Transfer Your Personal Data?

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your Cookie data (see How do you use Cookies? below for further information on cookies) may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. For further information on how & where Wix stores the data for our website please see https://www.wix.com/about/privacy.

If you make contact with us via email or phone, we will also store your data via Google workspace. All our data on Google workspace is stored within Europe. This means that your personal data will be fully protected under the Data Protection Legislation, GDPR, and/or to equivalent standards by law.

The security of your personal data is essential, and to protect your data, we take a number of important measures, including the following:

limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

Do You Share My Personal Data?

We may share your personal data with other companies as part of our distribution agreement. Our distributors are:

Alvatek Ltd.

8 Northleaze
Tetbury
Gloucestershire
GL8 8JB

If any of your data is shared with a third party, as described above, we will take suitable steps in order to ensure that your personal data is handled safely, securely and in accordance to your rights, our obligations, and the third party's obligations under the law.

We will not share any of your personal data with any third parties outside the above distributors list without seeking prior consent from you to do so.

If we sell, transfer, or merge parts of the business or assets, your personal data may be transferred to a third party. Any new owner of the business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above.

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown above. A form is available upon request.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

How do you use Cookies?

Our site may place and access certain first-party Cookies on your computer or device. First-party cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our services.

By using our site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on our site to allow us to further our analysis of the website.

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set up Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. Our Cookies are not integral to the functioning of the site and your use and experience will not be impaired by refusing to consent to them.

All Cookies used by and on our site are used in accordance with current Cookie law.

Our site uses analytics services provided by Wix.com. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site.

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable or Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further information, please consult the help menu in your internet browser or the documentation that came with your device.

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details

Email address: info@cognitionenergy.uk

Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Last updated: October 2021